Terms of Service

The basic terms that govern use of the North Citizen site and service

Please read these terms carefully before using the site.

Independent service

We provide document assistance and case coordination services that support Canadian immigration lawyers and licensed immigration consultants in servicing their clients. Through our technology platform, we assist with research, record collection, and verification. We are not a government agency, are not affiliated with Immigration, Refugees and Citizenship Canada (IRCC), and do not operate as a law firm or provide legal advice.

No legal advice

The website content is informational and process-oriented. It is not legal advice, and it should not be treated as a substitute for professional legal advice tailored to your specific case.

Accuracy and outcomes

We aim to keep the site accurate and current, but citizenship rules, forms, and processing times can change. We do not guarantee an outcome simply because someone takes the quiz or submits the assessment form.

Client responsibility

If you choose to work with North Citizen, you are responsible for providing accurate information, responding to requests for documents, and reviewing any personal details submitted in your file.

Pricing and third-party fees

Our service fee is separate from government, archive, courier, translation, and other third-party costs. Those costs are not controlled by North Citizen and may change over time.

Contact

Questions about these terms can be sent to info@northcitizen.com.